What Questions Should You Ask a Kansas City Window Company Before Signing a Contract?

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If you are searching for a Kansas City window company to replace your old windows, there are certain things you need to be aware of before signing a contract. As a homeowner, being aware of these details ensures you do not spend too much money on a low-quality product.

Moreover, by asking other window companies certain questions, you get a better understanding of why Thermal King Windows is one of the best window installation companies in the Kansas City area.

Basic Questions You Should Ask A Kansas City Window Company

As previously mentioned, there are a lot of important questions to ask window installation companies before proceeding to sign a contract. Some questions are more basic than others, but that does not take away from how important they are.

That said, even the information you gather from these basic questions is extremely helpful in determining whether or not you want to hire certain companies. Some of the standard questions you should ask installers include the following:

  • How long has your company been in business?
  • What kinds of insurance does your company have?
  • Does your company have worker’s compensation insurance?
  • Does your company have any sort of liability insurance?

Companies that have been in business longer aren’t necessarily better than a company that has been doing business for a couple of years. Still, an established presence in the window installation industry is a good sign the company does quality work.

Are Online Reviews A Vital Factor To Consider?

Online reviews are an important factor to consider. Still, it is important to take each review with a grain of salt. Also, you have to remember that every company is bound to have at least a handful of poor reviews.

However, if the majority of reviews about a company lean toward the positive side, that is a strong sign the installation process is professional and high-quality.

Overall, it is a good idea to browse through online reviews quickly before officially signing any sort of contract with a window installation company.

Learn Who Installs For A Kansas City Window Company

Another crucial question to ask a window company is whether their installation team is employees or subcontractors. Typically, companies use subcontractors for window installation jobs, which is vastly different from hiring employees (see below).

If a company tries to avoid this question by explaining their employees are “a certified crew” or “approved installers,” that is usually a red flag. It is best when a window company has employees complete the installation.

What Is The Difference Between Employees And Subcontractors?

As previously mentioned, there is a considerable difference between a window company using subcontractors to complete a job versus employees. At Thermal King Windows, we always have employees install our windows.

When you rely on subcontractors to do an installation job, you are gambling on whether or not they really know what they are doing. Subcontractors take on an array of jobs, including siding, decks, windows, and more.

It is impossible to know whether or not a subcontractor is experienced in installing a certain kind of window. Therefore, there is considerable risk when it comes to letting subcontractors install your windows.

Ask Window Companies About Their Warranties

Another important detail homeowners should ask about before signing a contractor is the details of the warranty associated with their windows. Most window installation companies say their windows come with a lifetime warranty but fail to point out the exclusions.

Therefore, you need to ask what details a warranty specifically covers. Otherwise, you could be left with huge expenses to repair or replace your windows.

Hire The Best Window Installation Team In The Kansas City Area

As you can see, there are a lot of things you, as a homeowner, need to be aware of before signing a contract with a window installation company. For instance, some of the most important questions to ask your installer include the following:

  • How long have you been in business?
  • Does your company use employees or subcontractors to complete installation jobs?
  • What things aren’t covered by your window warranty?
  • What kinds of insurance does your company have?

If you want the top Kansas City window company to complete your next installation project, contact us at Thermal King Windows to get your free estimate and consultation!