What Questions Should I Ask Kansas City Replacement Window Companies When Getting a Consultation?

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When it’s time to have your windows replaced, deciding on the right business to trust with your home can feel overwhelming. How do you know if a company is going to be a smart choice for you? Window replacement is more than just deciding on the materials and style for your new windows. No matter how nice a window is, if it isn’t installed properly the results aren’t guaranteed to be good. There is a lot that goes into having your windows replaced, and it’s important that you know what you’re getting into before you sign a contract. To ensure you choose a window installer that knows what they’re doing, there are some questions you should ask the Kansas City replacement window companies to see if they’ll be able to take on the job.

Questions For Kansas City Replacement Window Companies

When your consultation with Kansas City replacement window companies comes around, there are some questions that are good to ask so you know whether or not a company is a good fit for your renovation project.

How Long Have You Been In Business?

One of the things you’ll want to know is how long a company has been around. They may not give you a straight answer and tell you an exact number of years, but they should have been in business long enough that they have a reputation and plenty of past customers that will vouch for the quality of their service.

Are Your Installers Employees or Subs?

Whether they have their own employees or work with subcontractors can make a big difference. There are definitely subs that are knowledgeable and talented, but if the company hasn’t been working with the subs for long, they don’t really know what kind of work to expect. At Thermal King, we have hired installers on our team and expect a much higher quality of work from them.

Are You Insured and Licensed?

These are probably the most important things you should be looking for when hiring a contractor for your window replacement. The last thing you want is to find out that the company you hired isn’t insured after a bad accident happens, whether that’s one of the installers getting injured on your property or someone hitting a wire and setting your house on fire.

Can You Provide References or Reviews?

If a window replacement company has a good reputation and their customers have been happy with their work, they shouldn’t have a problem providing you with references. They may not be upfront about their skills, but past customers aren’t likely to lie about the experience they had with the contractor. You should also check their Better Business Bureau ratings. At Thermal King, we provide references so our potential customers can hear directly from people that have used our company for their window replacement job.

What Can You Tell Me About the Products?

During your consultation, this is the ideal time to find out about each company's products. You’ll want to know what type of glass is used, if they install double or triple glass, etc. When you call Thermal King, anyone you speak to is knowledgeable about the products we use.

Is There a Warranty?

While there are many different types of replacement windows, and the warranty lengths will vary, many window companies offer warranties on their products. However, depending on the window material, the warranties may become relatively complicated and full of stipulations. This means that you should thoroughly inspect the warranty paperwork and understand how the warranty coverage will work if you decide on a particular window.

Often, one of the biggest stipulations is that the windows be installed by an installer who has been certified by the manufacturer. This means having just anyone install your windows may result in the warranty being voided and being unable to claim any warranty work or replacements. Other stipulations generally involve the maintenance or care of the windows, so be sure you know what’s involved with keeping the warranty valid on your windows.

Why You Should Trust Us With Your Kansas City Replacement Windows

If you are considering upgrading your windows and enjoying the energy efficiency benefits, fresh look, and increased home value that comes with them, Thermal King is ready to be your trusted local window installer. We treat you like family and will do whatever it takes to make sure you’re happy with your Kansas City replacement windows, so reach out today to speak with an installation professional.