Testimonials


Great company with great product.

Great company with great product. Very easy to work with. Do not waste your money on cheap windows, you get what you pay for. We had another company tell us that Thermal King was the best and I believe it! It is a lot warmer in the house. The furnace is actually shutting off instead of running constantly. It is very quiet inside now. It has been a great investment for our house.

– Greg H.


I am still thrilled with my new windows (Yelp)

Updated post 12/28/14 – I am still thrilled with my new windows. I have had them for almost nine months now. I am still happy with their performance. The one bad thing is that I did not replace all of my windows last spring so now I have had the opportunity to see just how bad all of my old windows really are. I will be giving Thermal King a call in January to get a price to replace the rest of my windows.

Original post 3/30/14 I just had my new windows installed this week. They are perfect! No more drafts. What an amazing improvement over my old windows. The installation crew was prompt and courteous. I had windows and a sliding glass door replaced. The crew was in and out in one day.

I read some of the other reviews prior to choosing Thermal King and I have to say the reviews made me a little nervous. However, I also noticed that the three bad ratings were posted by people who didn’t actually buy windows from Thermal King.

Let’s face it spending money to replace windows is never on anyone’s priority “to-do” list. Windows cost a lot of money. I completely understand why Thermal King wants all of the decision makers present for the in home demonstration. If you actually sit through the demonstration you will be thoroughly impressed and are more likely to spend the extra money to get the best replacement windows.

Thermal King offers a fiberglass reinforced Vinyl replacement window. This was an important detail for me. I asked several other window companies if I could get a fiberglass reinforced replacement window and none of the companies I spoke to offered this option. To me this feature was very important. In one of my prior homes I had vinyl replacement windows installed and after a couple of years, the seals started popping. In my bay window, I could visibly see the vinyl sagging about a 1/2 inch in the middle of the window. I wasn’t sure why, but I later found the vinyl just sags over time causes the seals to break. When the Thermal King Salesman demonstrated their windows, I was pretty sure they were going to be ok. He actually brought a sample window with him and sat on it. The sales demonstration will convince you the windows are worth the extra money.


Awesome Job!

The Team did an awsome job.

– Stanley K.

Edwardsville, KS

 

 


GREAT JOB!

Great job!  I love the looks of the new windows.  Installers were very helpful.

– Karen P.


Amazing Job

My husband and I have been so pleased with this company. Their product looks great, and we are delighted with how they improve the appearance of our house. But, even more, we were so happy with the crew who installed our windows. Jason and his team were courteous, professional and did an amazing job. Even when their work was delayed by rainy weather, they made every effort to get the job done as soon as they could. These men are really an asset to their employer.

I recommend Thermal King to all my friends!


Very, very pleased

I wanted to add my review, as I had the complete opposite experience with Thermal King Windows. I am not a person that takes the time to write letters, however, when someone is exceptional, they deserve to be recognized. The installment quality I received was perfect. Charlie and his crew were very personal and professional.

I am so pleased with the windows. I was extremely wary about the different window companies, their quality, cost, double pane versus triple pane and appearance. I had Champion and Rolox out twice, the Thermal King out three times before purchasing. I was showed more ways to test windows, temperatures and quality than colors of M&Ms. The cost of windows was so expensive and Rolox even tried to bait me in with a guarantee to pay back if the windows did not pay for themselves in a few years. After investigating there was no way I could have recovered $20,000 in savings. What they were hoping was that I would get tired of keeping the records required, or move. However, if someone had only a few windows in a smaller house and they were in bad shape, this might work. But it would require lot of record keeping to pay off. My opinion, it was a scam.

The difference between double and triple windows was decided by checking the noise outside, the temp and stronger frame of the window structure. Several companies advised to use the double window that it was plenty. My question was then why do you make triple? My daughter in law replaced her windows from Window World. While we remodeled her residence, I had plenty of time to observe her windows. They were double pane and did a decent job of blocking the heat and cold. However, after comparing them to my Thermal King triple panes, I liked the total heating and cooling effects. The sound of triple pane stops the outside noise greatly and the condensation on my windows on early cool mornings and high dew days this quickly goes away and is a result of the triple pane. The double windows do not do this, showing me just how better the triples really are.

I would also recommend getting the wood grain on the inside to the windows to match the trim in the house. It makes my rooms stand out and be noticed, especially when you use the wood venetian blinds.
In closing, I would say that I am very pleased with the quality of the windows and workmanship. The cost that I incurred was much more than anticipated, but end result was worth it. I have 33 windows to demonstrate. I did a lot of checking on windows and would not mind helping someone make a decision. I can’t imagine spending a lot of money for replacement windows to find that someone settled for less and then had to live with them for a long time.


Installation Team that Really Impressed

We felt compelled to write this letter as we are so very pleased with the recent addition of our Thermal King windows. Although pleased with the salesperson Jim, there apparently was a miscommunication in the measuring and installing time frame. We know this happens. We want you to know that it was your installation team that really impressed us with your company! Charlie, Lee and Kerry made up the hardest working crew we have ever seen. We are so impressed with their work ethics, consideration and pride in work. If your company has any type of performance incentives/rewards, this crew is certainly deserving.

We feel the windows themselves dramatically change the appearance of our home, and we know will provide us with increased comfort and reduced electric bills for years to come. We are very happy that we went with your company and your quality products. We’ve enclosed before and after pictures.

– Steve & Jeanne Woolsey


Above and Beyond

To Whomever Runs the Show Over There:

I want to enthusiastically thank you for the recent (August 2-3) installation of out new Thermal King windows. I am sure your other crews are terrific too, however I want to regale you with the great efforts put forth by Donnie, Robbie and Josh.

We ordered our windows back in June, shortly after moving into this home and discovering the windows were less than desirable. I won’t go into that. We had replaced the windows in our previous home, with double hung blah blah bah and discovered a good quality window is only as good as its installation. And so we convinced ourselves to fork over the big $ and go with you this time, based upon the guarantee of non-subcontracted installers. Now, I confess I did not truly expect the awesome job your gentlemen did.

They went above and beyond the basic requirement of providing and excellent installation of our triple pane windows complete with professional casing and insulation: cheerfully removing and rehanging all wooden blinds; cleaning the upper door half-round as they installed it, removing every tiny bit of debris at the end of the day, you’d never have known they were there; removing their shoes upon entering the home; even taking cookies from the oven while I was outside filling the kiddie pool for the children. Funnily, the cookies were a thank you for them, for slaving away in the heat! I would recommend them and your windows to anyone. They were courteous, polite and well mannered, besides being nice young men. I also appreciated the kindness with which they interacted with our 3 young children.

I don’t know what you pay them, however I expect they could use (and in my book deserve) a raise. Certainly, don’t ever let them leave. They’re a huge asset to your company.

– Laila Reis


Absolutely Love Them

As you may recall, our crossword puzzle contains a section where our readers may mention advertisers from which they have received good service. In today’s mail, Karen Stickler of Overland park writes, “We purchased 26 new windows from Thermal King this fall. We absolutely love them. The house is quieter and much warmer. Their installers were efficient, professional and courteous. We look forward to considerable energy savings.”

Testimonials do not get better than that! It is a pleasure to share such compliments with you.

– Karen Zinn


Professional, Polite and Thorough

I was concerned about the value of the product for the cost, but exceeded by expectations. The installers were professional, polite and thorough. Great job.

– Doug & Cathy Grimm


Unmatched Price and Quality

We recently decided to add siding to our home. We checked with many companies, but no one could match the price and quality of your siding. You had a larger selection of colors to choose from, and your salesman, Tony Urich, was very friendly and answered all of our questions we had about siding and how it would be installed.

We were also looking at replacing our windows, but had decided to wait. Then we decided to look into pricing for windows. We met Steve on the day that a salesman from another company was here to try and sell us windows. Steve showed us how Thermal King windows were so much better in quality with the triple pane glass. There really was no comparison between the two. So we had the windows installed a couple of weeks after the siding had been added to our home. The crew who installed the siding, and the crew that came out and added in the windows, they were all very professional and friendly. If I had to do this all again, I would choose Thermal King again and again.

I can’t believe the difference in our homes appearance! The siding and the new windows, it looks like I have a brand new house. I can already tell the difference this winter as well. That was the main reason we decided to add siding to the house. Since the cost of natural gas is going up, we wanted to find a way to insulate the house better so we won’t end up with large heating bills.

Thank you for all of the work that you have done to insure that our home will be well protected form the elements and will look great for many years to come.

– Mr. & Mrs. Jeff Vail


Courteous, Professional Crew

I wanted to tell you how pleased my husband and I have been with your company. Your product looks great, and we are delighted with how they improve the appearance of our house. But, even more, we were so happy with the crew who installed our windows. Jason and his team were courteous, professional and did an amazing job. Even when their work was delayed by rainy weather, they made every effort to get the job done as soon as they could. These men are really an asset to your company.

Thank you again for a job well done. We will recommend Thermal King to all our friends!

– Traci Martin


Perfect Install

I wanted to write and let you know how well I like the new windows Charlie installed. I am not a person that takes the time to write letters, however, when someone is exceptional, they deserve to be recognized. The installment quality I received was perfect. Charlie and his crew were very personal and professional.

I also wanted to tell you how pleased I am with the windows. As you were aware, I was extremely wary about the different window companies, their quality, cost, double pane versus triple pane and appearance. I had Champion and Rolox out twice, the Thermal King out three times before purchasing. I was shown more ways to test windows, temperatures and quality than colors of M&Ms. The cost of windows was so expensive and Rolox even tried to bait me in with a guarantee to pay back if the windows did not pay for themselves in a few years. After investigating there was no way I could have recovered $20,000 in savings. What they were hoping was that I would get tired of keeping the records required, or move. However, if someone had only a few windows in a smaller house and they were in bad shape, this might work. But it would require lot of record keeping to pay off. My opinion, it was a scam.

The difference between double and triple windows was decided by checking the noise outside, the temp and stronger frame of the window structure. Several companies advised to use the double window that it was plenty. My question was then why do you make triple? My daughter in law replaced her windows from Window World. While we remodeled her residence, I had plenty of time to observe her windows. They were double pane and did a decent job of blocking the heat and cold. However, after comparing them to my Thermal King triple panes, I liked the total heating and cooling effects. The sound of triple pane stops the outside noise greatly and the condensation on my windows on early cool mornings and high dew days this quickly goes away and is a result of the triple pane. The double windows do not do this, showing me just how better the triples really are.

I would also recommend getting the wood grain on the inside to the windows to match the trim in the house. It makes my rooms stand out and be noticed, especially when you use the wood venetian blinds.

In closing, I would say that I am very pleased with the quality of the windows and workmanship. The cost that I incurred was much more than anticipated, but end result was worth it. Should you have a customer that would have questions on the windows, please feel free to have them call me. I have 33 windows to demonstrate. I did a lot of checking on windows and would not mind helping someone out. I can’t imagine spending a lot of money for replacement windows to find that someone settled for less and then had to live with them for a long time.

– David Steinhauser


Says a lot about their customer commitment

We had windows installed and encountered issues with the flashing that caused water damage to the wood encasement surrounding the windows. They have been out to inspect the issue and are working on a repair plan that will include paying for the repairs on the wood. We are pleased with their attention to this issue. We will revise the rating once the work is completed. I do appreciate that they stepped up immediately to address the problem. That certainly says a lot about their customer commitment.

– Terry A.